Frequently Asked Questions

A membership can be frozen if you are unable to use GYMBOX for a specific period of time, and instead of paying your normal monthly rates we reduce this to just a £20 monthly holding fee whilst you are away. To freeze your membership we would require notice by the 20th day of the month prior to the freeze start date. The freeze period must always start on the 1st day of a month and you may freeze for between one and six full months at a time. GYMBOX will freeze free of charge if a member is sick, injured or pregnant (medical proof will be required). For more information please contact the member services team here: http://gymbox.com/member-services

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NOW IS THE TIME
FOR ALL OF US
TO STAY EVEN
STRONGER

Thanks for getting in touch. We may temporarily be closed but we are determined to do our bit so we can all come back even stronger.

Once it is safe for our teams to be in the club again, we will be in touch to help get you started and your fitness journey back on track.

Until then, why not checkout our new on-demand platform Out the Box where we have redefined the best home workouts with the best of our creative classes coming direct to wherever you're training right now. Member or non-member, it's all for free through lockdown - or you can make a donation to NHS Charities Together.