Frequently Asked Questions

GYMBOX is famous for running the best and most creative studio timetable in the country. To secure a place on your favourite class we offer advanced booking through the Gymbox App.

Members can book studio classes online from 10:00am, 7 days in advance. The booking system will not allow a member to book onto classes that overlap each other.

(We are also running a booking system for gym time as we will be limiting the maximum capacity in the gym at any one time, the gym time booking system will allow for a steady flow of entries and exits throughout the day. Members can book gym time online from 10:30am 7 days in advance. Members can arrive any time in their 30 minute Gym Entry Time booking slot.)

Please note that to ensure full attendance, we operate a "3 strikes" booking system, whereby three no-shows in any 30 day period will result in a one-week booking restriction; please always ensure you cancel your class booking or gym time no later than one hour in advance of the class or gym start time, if you are no longer able to attend.

If you gain entry to the club without presenting your physical membership card this may result in an unrecorded attendance and a class booking strike will be applied.

If a class or gym time is full you will be given the option to book onto a waiting list. Once you have been booked onto the waiting list you will receive an email to confirm. When a space becomes available you will be automatically moved into the class and notified via email up until an hour before the class start time.

Once on the waiting list you are committing to attend and could be auto booked into the class or gym time up to 1 hour before the booking start time. If you decide you can no longer attend please remove yourself from the waiting list as a strike will be applied in line with our cancellation policy.  

 

Registering for the first time?


Visit the members' section on the website and you will be required to verify your details. Members Area



Difficulty registering?


  • Your email, postcode, mobile number and date of birth must match the ones provided at sign up.


  • You will need your member number in order to register. This can be found on your membership card or by calling your home club. Club Contact Details


  • If you have any further issues please ask at the reception desk or call the club to assist you. Club Contacts



Loading: 100%

Book a tour

1/6

What's your name?

2/6

What's your email?

3/6

What's your phone?

4/6

Select club

5/6

Time to submit!

I understand that by submitting my details I will be contacted by GYMBOX with information about their services and membership options (not with spam, we promise)

YOU’RE ALMOST THERE

You’re one step closer to the most unique classes, the coolest interiors and sickest tunes London has to offer. A member of the team will be in touch to get you booked in for a tour, we can’t wait to see you soon! In the meantime, why not give us a follow on Instagram @gymboxofficial and see what’s to come.